Warranty & Returns Policy

At Myovolt we stand behind the quality of our technology and want our customers to have compete satisfaction with our products. If you are not fully satisfied with your purchase, let us help you with a replacement, return or repair. Just keep your proof of purchase in case there are any issues with the product. Some restrictions may apply.

 

ONE YEAR WARRANTY

If your product has a material or workmanship defect, please contact us to report the fault and to obtain a returns authorisation code. Contact us at orders@myovolt.com with details of your purchase.

 

If within one year from the date of purchase, this product fails due to a defect in material or workmanship, Myovolt will at its discretion repair or replace the product.

This warranty excludes:

1) Damage caused by accident, abuse, mishandling, or transport

2) Products subject to unauthorised repair

3) Products used not in accordance with provided instructions

4) Damage exceeding the cost of the product

5) Damage caused by normal wear and tear 

5) Deterioration of the delivered product resulting from abnormal storage

6) Failure to provide a dated proof of purchase

 

Returns/Refunds

If you are not 100% satisfied with your purchase, you have 30 calendar days from its original purchase date to return the product and receive a full refund. In the first instance please contact us with your refund request at orders@myovolt.com  so we can notify you of the nearest returns location.  To be eligible for a refund, your item must be in its original packaging, include all accessories, and proof of purchase. Refund will be issued once the item has been received and inspected. If a product is not in the original condition, partial refund may apply.

Returns Address

Warranty/Returns

Myovolt Limited

9B Centre 600

82 King Lam Street

Cheung Sha Wan, Kowloon

Hong Kong

Tel: +852 3792 0070